Gather requests from anywhere

Gather requests from all the sources of intake across the organization, including forms, emails, chat, or other systems. Collect available information for the request and automatically enrich the information using available data sources (such as Workday).

• Meet people where they are (email, chat, etc.)
• Unify requests from all the different front doors
• Auto-handle low-value work; focus on high-value work

Why legal teams choose Tonkean for intake and orchestration

The smarter intake orchestration experience

Intelligently triage requests

Safely use AI to triage the incoming request to understand its details (type, risk level, priority), collect additional details by following up with the original requestor, and route to the appropriate legal resource.

• Automatically classify the type of requests (Contract? Litigation? Holdings?)
• Identify urgency and focus on high value-work
• Automate and apply your policies with no-code
• Manage an FAQ list to auto-handle common requests

^{Auto-handle the simple. Coordinate the complex.}

Implement automation without forcing anyone to learn a new tool

• Auto-handle simple requests like NDAs and SOWs
• Integrate with existing tools to automate data entry and document creation
• Route and coordinate complex requests (conflict waivers, IP and patents, engaging outside counsel) with the right person or practice group
• Track every request in a powerful dashboard, from start to finish

Enterprise-approved

Provide an audit trail of all actions and approvals to mitigate risk and maintain SOX compliance and audit readiness. With full enterprise compatibility, ensure correct legal, IT, privacy, and security reviews are completed at the right time in the right order.

"I have seen first-hand the impact that Tonkean can make in transforming complex processes at enterprise scale, resulting in millions of dollars saved from removing time-consuming manual tasks and eliminating other one-off solutions, Empowering an operations team to be innovative while reducing change management is a game changer."

- Mary O'Carroll, former President of CLOC and Head of Legal Operations at Google.

"Tonkean has been great for our team because we can supplement certain business practices that we've been doing manually and automate them and we don't need to involve business technology we can take risks we can try things out because it's us doing the no code behind the scenes which I think is really key and impactful and we can see the ROI and benefit right off the bat."

- Frances Pomposo, Senior Director of Legal Operations, Chief of Staff to General Counsel

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"Easy to use, non coding automation platform w/ valuable customer support. Tonkean has increased our efficiency by reducing manual processes. By taking out the human in the loop when not necessary, we can also reduce errors caused by manual input."

- Stephanie Cline, Team Lead, Front-Line Operation